Are you in need of resources? Community Navigators can help.
Tri-City’s Community Navigator program consists of highly trained staff who specialize in linkage and referral to local resources. This dedicated team helps individuals, families and caregivers gain access to needed resources, including informal community supports and formal services. Community Navigators identify and verify current available services to ensure community members are quickly connected to the support they need. Examples of resources include but are not limited to:
-
-
-
- Mental health services
- Substance abuse treatment and support
- Support groups
- Parenting classes
- Low cost medical services
- Free to low cost legal services
- Food banks
- Clothing and shoes
-
-
In addition to providing linkage and referral services, Community Navigators also collaborate with and regularly visit community organizations, including mental health service providers, self-help groups, law enforcement agencies, schools, courts, residential facilities, local National Alliance on Mental Illness (NAMI) chapter, client advocacy groups and homeless shelters. This model provides the preliminary infrastructure necessary to implement a localized system of care which is responsive to the individual needs of communities, the people who receive services, and their families.
Frequently Asked Questions
Community Navigators are bilingual in English and Spanish.
Yes. If you or someone you know live within Claremont, La Verne or Pomona, a Community Navigator can arrange to meet in-person at a preferred location within our service area.
No, Community Navigators are not available to transport. However, resources for transportation can be provided, if needed.
No, Community Navigators can currently mail or email resource information and provide resources in-person.
No, Community Navigators can only identify available housing in the community and provide you with a list of those housing options.
Yes, Community Navigators often provide resources to individuals who are calling for a friend or loved one who needs assistance.
No, Community Navigators provide only linkage and referral. We can provide you information for the agencies or organizations that offer financial assistance.
No, Community Navigators do not fill out forms and documents. Depending on the forms or documents you are requesting, we can connect you with an agency that can assist you.
Yes, Community Navigators can help direct an individual to resources within their service area, as needed.