Call (866) 623-9500           2008 N Garey Ave, Pomona, CA 91767         

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Get Help Now

If you or a loved one is experiencing or affected by a mental health, substance use, or suicidal crisis, please call or text ‘988’ (or chat online on 988 Suicide & Crisis Lifeline’s website) for free, confidential, and immediate help.
More Info

Are you a client of Tri-City? Please reach out to your treatment team for support. Call us toll-free at (866) 623-9500.

If you are experiencing a life-threatening emergency or need medical attention, please call 911.

 

Access to Care

Individuals interested in mental health services at Tri-City can access care either by calling, walk-in, or via referral.

Child and Family Outpatient Services
(909) 766-7340

Adult Outpatient Services
(909) 623-6131
More Info

Hours of Operation

Adult Services
Monday–Thursday: 8:30 AM–5:30 PM
Friday: 8:00 AM–5:00 PM
Child, Youth and Family Services
Monday–Friday: 8:30 AM–5:30 PM
Wellness Drop-in Center
Monday–Friday: 10:00 AM–8:00 PM
More Info

 

WELCOME TO TRI-CITY MENTAL HEALTH

Since 1960, Tri-City Mental Health has been the public mental health authority and primary provider of outpatient services for the residents of Claremont, La Verne and Pomona. Tri-City remains a steadfast community partner, supporting and sustaining an integrated System of Care for individuals experiencing mental health symptoms and their families.

Strengthening the community’s capacity for wellbeing, recovery and mental health is the foundation of Tri-City programming. Available services include but are not limited to prevention and early intervention services, psychotherapy, crisis support, clinical case management, medication support, peer support, linkage and referral, vocational training and support, socialization activities, and community outreach and training.

GET THE HELP YOU NEED

We understand the path to recovery is unique for everyone. We offer a variety of mental health services and programs to help families and individuals of all ages reach their full potential. Let us help you find one that meets your needs and personal goals for wellbeing. 
 
Learn more

 

How does "consent" differ from "authorization"?

Consent refers to instances in which the privacy rule does not require a covered entity/health care provider to obtain consent for uses and disclosures of protected health information, such as for treatment, payment and healthcare operations. 

Authorization is required by the Privacy Rule for uses and disclosures of protected health information (PHI) not otherwise allowed by the Rule. 

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Access to Care

Individuals interested in receiving mental health treatment at Tri-City can schedule an appointment with our Access to Care department.
 
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Child, Transition-Age Youth and Family Services

We provide comprehensive outpatient and intensive mental health services to meet the specific needs of children, transition-age youth, parents/caregivers and the family as a whole.
 
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Adults and Older Adult Services

We offer comprehensive mental health services to support adults and older adults, including outpatient, intensive services and field-based care.
 
 
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Crisis Support Services

Our crisis support services are available to help you or someone you know through the most difficult times.
 
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Wellness Center

Our drop-in center is open to all ages and provides free programming to support the diverse needs of individuals and families.
 
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Prevention and Wellbeing Programs

We offer a range of prevention and early intervention services designed to promote wellness, resiliency and recovery for people of all ages.
 
 
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Community Support Programs

Our free programs aim to strengthen the wellbeing of community members through linkage and referral services, trainings, stigma reduction and community building.
 
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MHSA Housing

We assist qualified Tri-City clients with safe and stable housing and access to a range of services designed to support their recovery.
 
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Client Resources

Consumer information is available for clients and family members so you can make the best decisions about your care.
 

Tri-City Service Locations

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Adult Services2008 N. Garey Ave
Pomona, CA 91767
(909) 623-6131
(866) 623-9500 (Toll Free)
(909) 865-9281 (Main Fax)
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Child & Family Services 1900 Royalty Drive, Suite 180
Pomona, CA 91767
(909) 766-7340
(844) 233-6496 (Toll Free)
(909) 865-0730 (Main Fax)
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Wellness Center1403 N. Garey Ave,
Pomona, CA 91767
(909) 242-7600
(888) 593-4448 (Toll Free)
(909) 242-7691 (Main Fax)
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MHSA Administration2001 N. Garey Ave
Pomona, CA 91767
(909) 623-6131
(866) 623-9500 (Toll Free)
(909) 326-4690 (Main Fax)
 

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Privacy of Your Health Records FAQs
08 January 2020

How may I file a HIPAA-related complaint?

Privacy of Your Health Records FAQs
08 January 2020

Who has the right to view my medical records without my permission/authorization?

In some situations, PHI disclosures may be made without the client's authorization, but they require an opportunity for the client to verbally agree or object. 

These situations include: 

  • Disclosures to the client's next-of-kin or to another person (designated by the client) involved in the client's health care  
  • Notification of a family member (or the client's personal representative) of the client's location, general condition or death 
  • Disaster relief situations. 

Authorization in an emergency: 

If the client is incapacitated or in cases of an emergency, EMS responders, in the exercise of professional judgment, may determine whether disclosure of PHI is in the client's best interests. 

This provision of the Privacy Rule allows responders to inform relatives or others involved in a client's care that a client has suffered an affliction and to provide updates on the client's progress and prognosis. 

When Authorization Is NOT Required 

For certain uses and disclosures, an authorization or opportunity to agree or object, is not required: 

  1. Required by law 
  2. Public health activities (injury/disease control/prevention) 
  3. Victims of abuse, neglect, or domestic violence 
  4. Health oversight activities (DHS, regional EMS council) 
  5. Judicial and administrative proceedings 
  6. Law enforcement purposes
  7. Decedents 
  8. Cadaver donation of organs, eyes, or tissues 
  9. Research purposes 
  10. To avert a serious threat to health or safety 
  11. Specialized Government Functions 
  12. To comply with worker’s compensation law 
Privacy of Your Health Records FAQs
08 January 2020

How does "consent" differ from "authorization"?

Consent refers to instances in which the privacy rule does not require a covered entity/health care provider to obtain consent for uses and disclosures of protected health information, such as for treatment, payment and healthcare operations. 

Authorization is required by the Privacy Rule for uses and disclosures of protected health information (PHI) not otherwise allowed by the Rule. 

Privacy of Your Health Records FAQs
08 January 2020

Where may I learn more about HIPAA?

You can learn more at the US Department of Health and Human Services.