08/23/2023 Cognitive Behavioral Intervention for Trauma in Schools CBITS Training
03/14/2023 Transition to Independence TIP Training
MHSSA Student Wellness Series
Fathers Group
12/13/2023 Grants Partners Planning Group Meeting Minutes
11/01/2023 Grants Partners Planning Group Meeting Minutes
09/27/2023 Grants Partners Planning Group Meeting Minutes
08/16/2023 Grants Partners Planning Group Meeting Minutes
06/28/2023 Grants Partners Planning Group Meeting Minutes
05/03/2023 Grants Partners Planning Group Meeting Minutes
03/22/2023 Grants Partners Planning Group Meeting Minutes
01/25/2023 Grants Partners Planning Group Meeting Minutes
11/30/2022 Grants Partners Planning Group Meeting Minutes
10/19/2022 Grants Partners Planning Group Meeting Minutes
09/21/2022 Grants Partners Planning Group Meeting Minutes
08/17/2022 Grants Partners Planning Group Meeting Minutes
06/22/2022 Grants Partners Planning Group Meeting Minutes
Tri-City Mental Health is among over 100 grantees throughout the state of California working to extend the reach and impact of the ACEs Aware initiative. Through free supplemental trainings and communication activities, our goal is to help enhance understanding of ACEs and toxic stress among medical and behavioral health providers and the public.
By working together across health, education, and community sectors to raise awareness and reduce the impacts ACEs and toxic stress, we can set children, adults and families on a path to brighter and healthier futures.
The term Adverse Childhood Experiences (ACEs) comes from the landmark 1998 study by the Centers for Disease Control and Prevention (CDC) and Kaiser Permanente, referred to as the ACE Study. ACEs are potentially traumatic or stressful events such as abuse, neglect, and household challenges that children may experience from birth to age 18.
ACEs are common and in California – about 62% of Californians have experienced at least one ACE and about 16% have experienced four or more ACEs.
Research shows that ACEs can affect the health of children and adults across their lifespan through a biological mechanism called the toxic stress response. While some stress in life is normal – and even necessary for growth and development – when a child experiences frequent or prolonged exposure to ACEs, especially without the buffering protections of trusted, nurturing adults and safe, stable environments, their body may create an overactive toxic stress response and make more or less stress hormones than is healthy. This can lead to problems with a child's physical and/or mental health, such as asthma, poor growth, learning, depression, or behavior problems and can lead to lifelong health problems into adulthood.
ACEs and the resulting negative health impacts have a “dose-response” relationship, meaning that the more ACEs an individual has, the greater likelihood they will experience physical, cognitive, health and mental health problems into adulthood. A consensus of scientific research shows that childhood adversity is a root cause to some of the most common, serious and costly health challenges facing our society today. In fact, ACEs are strongly associated with 9 of the 10 leading causes of death in the United States, including asthma, diabetes, heart disease, stroke and cancer.
On this page:
Innovation Projects aim to foster learning and improvement. They are funded through the Mental Health Services Act (MHSA) and administered locally through Tri-City Mental Health. Innovation projects introduce new and creative mental health approaches that are designed to be learned from. Each project has a set duration, and are carefully evaluated. Across California, these projects allow countiese to explore new and innovative solutions that could enhance mental health services in communities, now and in the future.
Tri-City Mental Health has two MHSA Innovation projects. Please check our calendar for upcoming Innovation workshops, meetings and project activities.
This project focuses on enhancing our Community Program Planning (CPP) process by increasing opportunities for community members and partners to actively participate. We aim to create and increase awareness of workgroups, forums, and other opportunities for people to share their voices and help shape mental health services that truly reflect the needs of our community. Public input and community engagement are key to understanding the unique challenges and priorities of each city and its residents. Whether you're a community member, a service provider, or someone with lived experience, your involvement is essential in ensuring that the mental health programs we develop are not only effective and accessible but also tailored to meet the diverse needs of our entire community.
MHSA INN Plan: Community Planning Process for Innovation Project(s)
Plan de MHSA INN: Proceso de Planificación Comunitario para Proyecto (s) de Innovación
Active 2022–2029
Psychiatric Advance Directives (PADs) are used to support treatment decisions for people who may not be able to consent to or participate in treatment decisions during a mental health crisis. A PAD allows a person’s wishes and priorities to inform mental health treatment. Phase One tested the functionality, usability, and training of the cloud-based PADs platform. Phase Two expands to eight counties, collecting data through live testing with law enforcement, crisis teams, and hospital staff to assess the platform's effectiveness and potential for statewide use in California.
For additional information, visit the PADs CA website.
Multi-County Collaborative Psychiatric Advance Directives (PADs) Phase One
Phase Two of the Multi-County PADs project
Do you have an Innovative Project Idea?
Submit your innovative idea to help us create effective ways to help improve access and quality of care for people in our community. Through your lived experience and creativity, you can help Tri-City Mental Health build a brighter future for mental health care and support in our community.
MHSA Innovation Plan - Proposed Projects (Amended)
Innovation Work Plan
MHSA Innovation Project Evaluation Reports:
“There is nothing more powerful than a community discovering what it cares about.”
Margaret Wheatley
Sixty years ago, the cities of Claremont, La Verne, and Pomona discovered that their residents’ mental health was what they cared about. They believed then that mental health is the foundation of a community.
In June 1960, the State approved the joint powers authority of Tri-City Mental Health Authority (Tri-City) to begin operating as the exclusive public outpatient mental health agency for the three cities. In the face of dramatic demographic, regulatory and economic changes, Tri-City continues to adapt to meet the needs of our three cities.
In this fiscal year, as Tri-City celebrates its 60th year, we are engaging in a process of reflection, evaluation and planning for our next decade.
This is where, why and how you come in.
Tri-City is hosting a two-day virtual conference in the second half of January that will position Tri-City to meet the ever-growing mental health needs in our three cities over the next one to five years … including the needs of your organization and the people it serves. Your participation in this event is critical to reinforcing the strong foundation that will ensure Claremont, La Verne and Pomona’s growth and prosperity in the years to come.
You will soon receive an electronic invitation from Brand Purpose. Brand Purpose is an organizational strategy firm with whom we’ve partnered to help prepare Tri-City Mental Health for a new decade of service to the communities of Claremont, La Verne and Pomona.
The invitation will include more detail but, for now, please accept my gratitude for your consideration and critically-needed participation. Feel free to contact me with any questions.
Antonette Navarro, LMFT
Executive Director
anavarro@tricitymhs.org
Mental Health Commission and MHSA Public Hearing will be held on June 9, 2020.
Tri-City Mental Health is committed to providing access to our electronic and information technology, including our web pages, for individuals with disabilities in accordance with Section 508 of the Rehabilitation Act.
Section 508 requires us to ensure that City employees with disabilities, and members of the public with disabilities seeking information or services from us, have access to and use of information and data that is comparable to the access and use by City employees, or members of the public who are not individuals with disabilities, unless an undue burden would be imposed on us. To meet this commitment, we strive toward our web pages meeting or exceeding the Section 508 standards.
If you have a disability and the format of any materials on our web pages interferes with your ability to access the information, please contact Tri-City's webmaster at webmaster@tricitymhs.org. The webmaster will undertake the proper procedure to ensure your request receives a response. To enable us to respond in a manner most helpful to you, please indicate the nature of the accessibility problem, the web address of the requested material, you preferred format in which you want to receive the material (electronic format (ASCII, etc.), standard print, large print, etc.) and your contact information.
The Information Technology (IT) department provides contemporary, innovative, secure and accessible technology in computer, network, media and communication services in the most transparent manner. Through efficient technology support and training, IT enables all Tri-City departments and staff to effectively focus on the welfare of our consumers.
30-Day Posting for Review
MHSA FY 2019-20 Annual Update
Executive Summary
Executive Summary (Spanish)
MHSA FY 2018-19 Annual Update
Amendment to the MHSA Annual Update FY 2018-19
MHSA FY 2016-17 Annual Update - Amended January 2017
MHSA FY 2016-17 Annual Update - Amended September 2016
MHSA FY 2016-17 Annual Update
MHSA FY 2015-16 Annual Update
MHSA FY 2013-14 Annual Update - Amended
MHSA FY 2013-14 Annual Update
MHSA FY 2012-13 Annual Update - Amended
MHSA FY 2012-13 Annual Update
MHSA FY 2011-12 Annual Update - Amended
MHSA FY 2011-12 Annual Update
MHSA FY 2010-11 Annual Update
The Workforce Education and Training (WET) program was created through funding from the Mental Health Services Act (MHSA). The WET program is focused on improving the effectiveness of people currently providing support and services in the Tri-City area as well as preparing the community for careers in mental health. Clinical and non-clinical staff, family, community caregivers and volunteers are the primary recipients of the education and training offered through the WET Plan. Listed below are the main components of the WET Plan:
WET staff are implementing these actions and more to bring awareness to the Mental Health System as well as provide staff, volunteers, and community caregivers the resources and tools to do their jobs more effectively.
If you are interested in volunteering at Tri-City, please view our Service-Learning program.
Workforced Education & Training (WET) Plan
Workforce Education and Training Plan
Workforce Education and Training Executive Summary
Effective as of: January 29, 2020
Tri-City Mental Health Services (“Tri-City”) is committed to protecting your privacy. This Privacy Policy describes how and why we collect information from you or about you through our website at tricitymhs.org (our “Website”), how we might use or disclose this information and how you may update or delete certain information about you from our system. The words “you” and “your” herein refer to each Website visitor or user and “we,” “us,” and “our” refer to Tri-City. Please note that, unless we define a term in this Privacy Policy, all capitalized terms used herein have the same meanings as in our Terms of Use. Please therefore make sure that you have read and understand our Terms of Use.
By accessing, browsing, and/or using the Website, you are deemed to have accepted the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use the Website.
Note that this Privacy Policy does not apply to policies and practices related to the collection and use of protected health information (PHI). Those policies and practices can be found in our Notice of Privacy Practices.
We may revise this Privacy Policy from time to time. If we make significant changes to this Privacy Policy, we will post the revised Privacy Policy here. Each version of this Privacy Policy will be identified at the top of the page by its effective date.
There are two types of information we may collect – personal information and anonymous information.
When you visit our Website, we will not collect any personally identifiable information about you except as set forth in this Privacy Policy. We will collect only that information that we think is necessary for our legitimate interests consistent with programs and services offered by Tri-City. Such information may include personally identifiable information such as your e-mail address, name, home or work address, telephone number, and such other personally identifiable information which you provide to us to participate in programs or services we offer or which may be offered through third parties (collectively, “Personal Data”).
Some reasons you may choose to provide Personal Data are to complete forms or surveys, create accounts, make payments, or to apply for a job. Our Website contains forms through which users may request information or supply feedback. In some cases, Personal Data is required so that we can provide the requested information. Though providing Personal Data in connection with customer feedback provided through our Website is completely optional, you may choose to provide your name and contact information to facilitate any requested follow-up. Should you provide such Personal Data, it will be shared only with employees that need it to respond to questions.
We may also use Personal Data to provide you information that we believe may be of interest to you, such as newsletters or information about the services that we offer. You may opt out of receiving such information as described more fully below. Note that you are able to visit our Website without providing Personal Data, but it may be required to fully participate in certain beneficial services like the ones mentioned above.
We may also collect information about your computer hardware and software that does not reveal your Personal Data. This information can include your IP address, browser type, domain names, access times, and referring website addresses. We collect this data automatically to help us administer and improve your experience with the Website, to understand how visitors are using the Website, and to perform statistical analysis (e.g., monitoring traffic flow to and from the Website). It may also be used to measure the popularity of services and programs that we offer.
“Cookies” are text files that a web server places on your computer or device to help the web server keep track of information related to your use. Cookies cannot be used to run programs or deliver viruses to your computer and they are not linked to any Personal Data.
One of the primary purposes of cookies is to personalize your experience when interacting with the Website. For example, if you register with a Tri-City service through the Website, a cookie helps the web server to recall your specific information on subsequent visits. When you return to the Website, the information you previously provided can be retrieved, so you can easily use the features that you customized. Cookies also help us to track traffic patterns as noted above to help us improve the Website.
Most web browsers automatically accept cookies, but you can usually modify your browser settings to prevent the acceptance of cookies and cookies may be deleted at any time. Note that rejecting cookies may prevent you from using certain features of our Website. The “Help” section located in the toolbar of most web browsers will provide instructions for disabling the acceptance of cookies.
Our Website may contain links to sites that are not operated by Tri-City. You may be asked by those sites to provide Personal Data or to release information you may have provided on our Website. You are not required to provide or release any Personal Data. We may also allow certain “widgets” (i.e., social share buttons) on our Website to allow users to easily share information to social media or other platforms. The third parties that own these widgets may have access to information about your browsing history on websites where the widgets are placed. We encourage you to review the privacy policies of any third-party websites you choose to link from our Website or social media platforms so that you can understand how those websites/platforms collect, use, and share your information. Tri-City does not control, and is therefore not responsible, for the privacy policies or other content on third-party websites or social media platforms.
General Policy: Tri-City Mental Health Authority (TCMH) manages this Social Media Site (SMS)/Facebook page to provide a forum for improving communications with our employees and the general public. This account is not monitored 24/7; please call our main line at (866) 623-9500 for information and support.
This SMS policy is subject to amendment or modification at any time to ensure the SMS's continued use is consistent with TCMH policy and legal requirements.
Opinions expressed by visitors to the page(s) do not reflect the opinions of TCMH. Posted comments will be monitored and TCMH reserves the right to remove obscenities, off-topic comments, personal attacks and any comments that are not consistent with the policies of TCMH or the law.
Posting Policy: This is a moderated SMS and TCMH will review all comments before posting them. TCMH will not post comments that are deemed to contain offensive, abusive, obscene, threatening or harassing language, personal attacks of any kind, or offensive terms that target specific individuals or groups. TCMH will not post comments that are clearly off-topic, that promote services or products, or promote or oppose any political party, person(s), campaigning for elected office or any ballot proposition.
Links to sites that are deemed irrelevant or unhelpful are viewed as spam and may result in the comment being removed. Communications made through the SMS's e-mail and messaging system will in no way constitute a legal or official notice or comment to TCMH or any official or employee of TCMH for any purpose. The content of all comments are released into the public domain, so do not submit comments that you do not wish to be broadcast to the general public. TCMH does not discriminate against views, but reserves the right to refrain from posting comments that do not adhere to this policy. TCMH will make best efforts to review comments and post them as quickly as possible.
Advertising by SMS Host: Any references to commercial entities, products, services or other non-governmental organizations or individuals that are included in this SMS do not reflect the sponsorship or opinion of TCMH or its officers or employees concerning the significance, priority or importance to be given the referenced entity, product, service or organization. Such references are not an official or personal endorsement of any product, person or service, and may not be quoted or reproduced for the purpose of stating or implying TCMH endorsement or approval of any product, person or service.
We may contract with third-party service providers to help us administer our Website and related services. These service providers will only have access to your Personal Data for performing the contracted services and are expressly obligated not to use or disclose your Personal Data for any other purpose.
We may share the computer hardware/software data we collect automatically in the aggregate with third parties for quality improvement purposes, research and analysis, and other similar purposes.
We use Google Analytics to understand the way that our Website’s visitors interact with it. We have enabled the following Google Analytics advertising features: Remarketing with Google Analytics, Google Display Network Impression Reporting, Google Analytics Demographics and Interest Reporting, and Integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On. You can find additional information regarding the Google Analytics Opt-Out Browser Add-On at https://tools.google.com/dlpage/gaoptout.
We may use any collected Personal Data to contact users in connection with their inappropriate use of our Website, noncompliance with our Terms of Use, or in connection with a complaint another user has filed about their use.
We may also disclose any information to another party (e.g., law enforcement or government officials) to comply with legal requirements, court orders, or government agency requests, to the extent permitted by law; to protect the rights and safety of any third party, user, or the public; to stop any activity that we consider illegal or unethical; or, to the extent required or allowed by law, in connection with a corporate transaction, such as a merger, divestiture, consolidation, or asset sale; or in the event of bankruptcy, to the extent any of such disclosures are permitted by law.
“Do Not Track” signals are requests by web browsers to disable a web application’s tracking of website or cross-site traffic. California law requires us to disclose how we respond to such Do Not Track signals. Our Website does not have the capability to respond to any Do Not Track configuration set in your web browser, so we do not disable tracking or take any other action in response.
Our Website is not directed to or intended for children under the age of 13 and we do not knowingly collect personal information from such children without parental consent. If we find out that we have inadvertently collected personal information from a child under the age of 13, we will take steps to remove such information from our systems. If you are under the age of 13, please consult a parent or guardian for help.
As noted previously, we may send you free newsletters and/or promotional information about services that we provide at Tri-City. When you receive such communications from us, you will have the opportunity to “opt out” by following the unsubscribe instructions provided in the email you receive.
Under California Civil Code Section 1789.3, California users are entitled to the following specific consumer rights notice: If you have a question or complaint regarding our Website, please send an email to webmaster@tricitymhs.org. You may also contact us by writing to Privacy Officer at 1717 N. Indian Hill Blvd, Suite B, Claremont, CA 91711. California residents may reach the Consumer Information Center of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N-112, Sacramento, California 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask for a notice identifying the categories of Personal Data that we share with certain third parties for direct marketing purposes under certain circumstances and providing contact information for such third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: Privacy Officer at 1717 N. Indian Hill Blvd, Suite B, Claremont, CA 91711.
If you wish to update, delete, or correct any Personal Data you have provided through our Website, you may:
If you have any questions about this Privacy Policy, or any questions or concerns about our collection, use, or disclosure of your Personal Data, please contact us using any of the methods listed immediately above.
Know the Signs is a suicide prevention training that teaches participants how to recognize and respond to someone displaying suicidal thoughts and connect them to safety. By the end of the training, you will be better able to:
In the Adverse Childhood Experiences (ACEs) study conducted by Kaiser Permanente and the Centers for Disease Control (CDC), researchers discovered that childhood traumas and stress have a direct impact on an individual’s health and wellbeing throughout their lifespan. The more adverse experiences a person reported occurring in their childhood, the more likely that person was to experience a range of health, social and emotional problems as an adult.
In this training, we look to bring awareness of the study’s findings and to teach people that although any childhood trauma and stress can have a negative impact, as a community we can create an environment of healing and resilience. Children and families can thrive and build healthy relationships, regardless of their ACE score.
You will learn:
Motivational Interviewing (MI) is both a therapeutic philosophy and a set of methods used to help people resolve their ambivalence or uncertainty about making meaningful, personal changes in their lives. MI is designed to strengthen an individual’s motivation toward a specific goal by exploring the person’s own reasons for change in an environment of acceptance and compassion. You will learn:
Created by the Trauma Resource Institute (TRI), the Community Resiliency ModelTM (CRM) is set of wellness skills that people can use to respond to the impact of traumatic and stressful experiences. By understanding the biology of the human body and how it responds to traumatic events, CRM participants can learn how to enhance their ability to adapt to change and keep going in the face of adversity. You will learn:
Mental Health First Aid (MHFA) is an educational training that teaches participants how to offer support when someone is developing a mental health condition or experiencing a mental health crisis. We offer various versions of MHFA to address the needs of your community. You will learn:
All MHFA participants receive a 3-year certification through the National Council for Behavioral Health and a MHFA manual.
In some situations, PHI disclosures may be made without the client's authorization, but they require an opportunity for the client to verbally agree or object.
These situations include:
Authorization in an emergency:
If the client is incapacitated or in cases of an emergency, EMS responders, in the exercise of professional judgment, may determine whether disclosure of PHI is in the client's best interests.
This provision of the Privacy Rule allows responders to inform relatives or others involved in a client's care that a client has suffered an affliction and to provide updates on the client's progress and prognosis.
When Authorization Is NOT Required
For certain uses and disclosures, an authorization or opportunity to agree or object, is not required:
Consent refers to instances in which the privacy rule does not require a covered entity/health care provider to obtain consent for uses and disclosures of protected health information, such as for treatment, payment and healthcare operations.
Authorization is required by the Privacy Rule for uses and disclosures of protected health information (PHI) not otherwise allowed by the Rule.
You can learn more at the US Department of Health and Human Services.
Please contact the Medical Records Department at (909) 623-6131.
Adult Program Medical Records Department fax: (909) 865-9281
Child and Family Program Medical Records Department fax: (909) 865-0730
Release of Information Authorization/Request forms may be obtained by your provider or at Tri-City Mental Health Services locations:
Adult Services - 2008 N. Garey Avenue Pomona, CA 91767
Child and Family Services - 1900 Royalty Drive Suite 180 Pomona, CA 91767
All requests for mental health records require a properly completed Authorization for the Release/Disclosure of Information including subpoena requests. Authorizations not properly completed and signed will not be processed and may delay records to be sent. Prior to releasing information and records, releases are reviewed and approved by designated case provider. Fees may apply. Please contact Medical Records department for details.
Before submitting your request, it is important to review the form for completion, including:
Mentees should identify goals for the peer mentor relationship, be open to feedback and take an active role throughout their involvement. If a mentor feels like a mentee would be better matched with another mentor, staff will take an active role in assisting both the mentor and the mentee.
Over the course of 9 months, Peer Mentors are trained on a wide range of skills to enhance their ability to connect and appropriately support mentees. Examples include empathetic active listening, communication skills, healthy boundaries, Mental Health First Aid (MHSA), self-care, suicide prevention and how to work with various populations.
Confidentiality and privacy is extremely important to us. We want to ensure that the people we support, as well as peer mentors, feel comfortable and confident sharing personal information and experiences. With the exception to mandating reporting guidelines, all shared information is kept in confidence during mentee sessions, as well as during mentor supervision.
Please contact us for languages we currently offer support in.
No. However, peer mentors are able to meet in public spaces within Claremont, La Verne and Pomona.
No. Our services are provided at no cost to community members. This is made possible through funding from the Mental Health Services Act (MHSA/Prop 63).
Peer mentors are trained volunteers who complete a 9 month training to support community members in Tri-City’s service area. Mentors are not licensed clinical experts and cannot give advice or medical diagnosis. They are able to offer feedback and suggest resources to address specific mentee concerns.
Yes. Students will receive 1 hour weekly individual supervision and 2 hours weekly group supervision, as well as additional weekly consultation time with their assigned preceptors.
All MSW Interns may claim mileage for any travel related to internship outside of normal commute from home to internship. We offer a modest stipend ONLY to second-year MSW interns focusing on Mental Health concentration working with either children and families, transition age youth (TAY), adults, and older adults.
Please contact your school’s Field placement coordinator/faculty for instructions.
No, not at this time.
Our internship hours are available Monday, Tuesday, Thursday and Friday from 10am – 8pm and on Wednesdays 8:30am – 5:00pm. We do not offer any weekend hours. In addition, ALL students are required to be present on Wednesdays for trainings, group supervision and school-site counseling services (first year students ONLY).
Tri-City Mental Health Services internship program is limited to MSW graduate programs only. However, other opportunities may be available through Tri-City’s Service-Learning Program.
Tri-City Mental Health Services internship is designed for first and second-year MSW students who are enrolled in a traditional track program. TCMH internship begins in the Fall Term (September) and ends at the conclusion of the Spring Term (April/May).
Currently we are limited to MSW graduate programs in the region. We do not offer internship opportunities for distant learners or online programs that are not affiliated with UCLA, USC, CSUN, CSUDH, CSULB, CSULA and APU.
MSW graduate programs must have an active MOU with Tri-City Mental Health Services.
Currently our internship program is for the MSW graduate program. We have current affiliate agreements with UCLA, USC, CSUN, CSUDH, CSULB, CSULA and APU.
The IOET will respond within 24 hours to an outreach referral. Depending on the need, our trained staff will provide:
Any person within the cities of Claremont, La Verne and Pomona who is in need of mental health support and is not yet enrolled in formal services with Tri-City Mental Health Services.
If you or someone you know is experiencing a mental health crisis, please call (909) 623-6131 for IOET support. For life-threatening emergencies, call 911.
Yes, Community Navigators can help direct an individual to resources within their service area, as needed.
No, Community Navigators do not fill out forms and documents. Depending on the forms or documents you are requesting, we can connect you with an agency that can assist you.
No, Community Navigators provide only linkage and referral. We can provide you information for the agencies or organizations that offer financial assistance.
Yes, Community Navigators often provide resources to individuals who are calling for a friend or loved one who needs assistance.
No, Community Navigators can only identify available housing in the community and provide you with a list of those housing options.
No, Community Navigators can currently mail or email resource information and provide resources in-person.
No, Community Navigators are not available to transport. However, resources for transportation can be provided, if needed.
Yes. If you or someone you know live within Claremont, La Verne or Pomona, a Community Navigator can arrange to meet in-person at a preferred location within our service area.
Community Navigators are bilingual in English and Spanish.
Tri-City Mental Health Authority received notification from the Department of Health Care Services via Information Notice 17-059, which stated that each county must prepare and post a plan addressing any Mental Health Services Act (MHSA) funds which have been identified as subject to reversion based on Assembly Bill 114. For Tri-City Mental Health Authority (TCMHA), two plans - Innovation and Prevention and Early Intervention - have been identified as having funds that qualify for reversion under AB 114. Therefore, this spending plan prepared by Tri-City Mental Health Authority has been developed with stakeholder input and endorsement to maximize the use of these funds prior to July 30, 2020.
Tri-City’s MHSA Spending Plan is posted for a 30 day public review and comment period from April 12, 2018 to May 11, 2018.
Please review MHSA Spending Plan and respond with any comments you would like considered by the MHSA team. You may submit comments and questions via email to rhundal@tricitymhs.org or fax the Comment Card to (909) 326-4690. If you would like to speak with someone directly, please call (909) 623-6131.
Mental Health Services Act Program Overview
Passed by California voters in November 2004, Proposition 63 (known now as the Mental Health Services Act or MHSA), created a 1% increase in income taxes on personal income over 1 million dollars. These new tax revenues created the first expansion of funding for mental health services in many years. To access these funds, local mental health systems like Tri-City engaged a broad range of stakeholders and prepared the following Innovation Project Proposal.
30 Day Posting for Review
Tri-City’s Innovation Project Proposal, Increasing Access to Mental Health Services and Supports Utilizing Suite of Technology-Based Mental Health Solutions, is posted for a 30 day public review and comment period from April 4, 2018 to May 3, 2018.
Please review this draft document and respond with any comments you would like considered by the MHSA team. You may submit comments and questions via email to rhundal@tricitymhs.org or fax the Comment Card to (909) 326-4690. If you would like to speak with someone directly, please call (909) 623-6131.
MHSA Program Overview
Passed by California voters in November 2004, Proposition 63 (known now as the Mental Health Services Act or MHSA), created a 1% increase in income taxes on personal income over 1 million dollars. These new tax revenues created the first expansion of funding for mental health services in many years. To access these funds, local mental health systems like Tri-City Mental Health Services must engage a broad range of stakeholders and prepare five substantive plans. Below is a draft of the current MHSA program updates.
30 Day Review Period
Tri-City’s Annual Update for FY 2018-19 is posted for a 30 day public review and comment period from April 12, 2018 to May 11, 2018.
Please review this draft document and respond with any comments you would like considered by the MHSA team. You may submit comments and questions via email to rhundal@tricitymhs.org or fax the Comment Form to (909) 326-4690. If you would like to speak with someone directly, please call (909) 623-6131.
Would you like to be a voice for your community? Become an MHSA Stakeholder and provide input that will direct future Tri-City programs and services funded under the Mental Health Services Act (MHSA/Prop 63). Stakeholders have the opportunity network with other community members and service providers and learn about mental health services available in Claremont, La Verne and Pomona.
MHSA Stakeholders:
Want to get involved? Please contact Dana Barford, MHSA Projects Manager, at (909) 326-4641 or dbarford@tricitymhs.org
Your Rights
Tri-City Mental Health encourages respect for the personal preferences and values of each individual. It is our goal to ensure that your rights as a client are observed and to act as a partner in your decision making process.
Each client of Tri-City Mental Health has the right to:
Feedback and Problem Resolution
If a Tri-City Mental Health Authority (TCMHA) Client, Participant, or Stakeholder experiences any concern or dissatisfaction with TCMHA services or the TCMHA system of care, they have the right to file a grievance or an appeal at any time without retaliation.
Consumers who are not satisfied with the services they are receiving are encouraged to let a Tri-City staff member know. The staff will work with the consumer to solve the problem. The consumer will continue to receive the same services, if you choose, while your problem is being resolved. The consumer will not be subject to any penalty for filing a complaint or grievance.
How do I start the issue resolution process for my grievance or appeal?
Tri-City has an Issue Resolution: Grievances and Appeals process. The consumer may also ask to speak to the Complaint Representative. If you do not get your problems resolved with the Complaint Process, a formal grievance process is available to you. To start the Grievance/Appeal process, please complete the Tri-City Grievance/Appeal Issue Resolution Form.
Tri-City Mental Health is committed to providing you quality care and the best possible consumer experience. We believe it is important that our clients have information available that will help them make informed choices about the services and supports they receive.
ADULT SERVICESAdult Outpatient Services, Full Service Partnership (FSP) Adult Services, Older Adult Services, Supplemental Crisis Services, Therapeutic Community Gardening.2008 N Garey Ave Pomona, CA 91767 (909) 623-6131 (866) 623-9500 (Toll Free) (909) 865-9281 (Fax)
Monday - Thursday: 8:30AM - 5:30PM |
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CHILD & FAMILY SERVICESChild & Family Outpatient Services, Full Service Partnership (FSP) services for children and transition-age youth (TAY).1900 N Royalty Dr Ste 180 Pomona, CA 91767 (909) 766-7340 (844) 233-6496 (Toll Free) (909) 865-0730 (Fax)
Monday, Tuesday, Wednesday, Friday: 8:30AM - 6:00PM |
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WELLNESS CENTERSupport groups, workshops and resources, Employment vocational services, Family Wellbeing Program, TAY Resource Center, Internship Program.1403 N Garey Ave Pomona, CA 91767 (909) 242-7600 (888) 593-4448 (Toll Free) (909) 242-7691 (Fax)
Monday - Friday: 10:00AM - 8:00PM |
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MHSA ADMINISTRATIONCommunity Navigators, Community Wellbeing, Peer Mentor Program, Service-Learning Program, Housing Division, Stigma Reduction.2001 N Garey Ave Pomona, CA 91767 (909) 623-6131 (866) 326-4690 (Fax) |
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ADMINISTRATIONAdministrative Offices.1717 N Indian Hill Blvd Ste B Claremont, CA 91711 (909) 623-6131 (909) 623-4073 (Fax) |
Whatever brings you through the door, we will do everything we can do to understand and support you on your path to mental wellness.
The Access to Care department serves as the main entry point for individuals interested in receiving specialty mental health treatment from Tri-City Mental Health. We service individuals residing in the cities of Claremont, La Verne and Pomona.
Individuals interested in Tri-City services can access care either by calling, walk-in or via referral. A mental health professional will talk to you about your presenting problems and needs before scheduling an intake appointment. If your needs are better served in another Tri-City program or with a community provider, our staff will provide referrals and a warm hand-off to ensure that you are connected to the services that are appropriate for you. Our goal is to support your recovery and assist you in accessing mental health services to best meet your and your family's needs.
We understand that scheduling an appointment can sometimes be the hardest part in seeking support. Our professional and supportive staff makes every effort to ensure you receive the care you need.
Tri-City Mental Health Services offers free community presentations designed to raise mental health awareness and inspire conversation. These free presentations are available to community members of all ages in Claremont, La Verne and Pomona and can be tailored based on the specific needs of your group. The presentation can be formal or a group discussion. By sharing information and increasing our understanding of mental illness and recovery, we can begin to see how damaging stigma is. Depending on the need, our presentations can cover a variety of topics:
We believe art has the power to bring people together and create a space where individuality is celebrated and empathy thrives. Guided by Tri-City’s commitment to reducing mental health stigma, Creative Minds host workshops that use art to encourage self-expression, encourage open dialogue, and connection through creativity. Art invites reflection and understanding, allowing individuals to connect over shared experiences while creating an environment where mental health is approached with compassion and without judgment.
Creative Minds partners with local small businesses, schools, and community organizations to host free art workshops in welcoming communal spaces. Open to all community members in Pomona, Claremont, and La Verne, these workshops encourage participants of all ages and skill levels to explore various forms of art, including painting, drawing, journaling, poetry, and more. By nurturing creativity and connection, we strive to build inclusive spaces where art serves as a bridge for meaningful conversations and collective collaboration.
Looking to offer a creative and wellness-focused experience to your community? Our free art workshops provide a relaxing, fun way to de-stress, boost mental well-being, and foster connection. We host interactive art sessions at local coffee shops, boba spots, and community venues, welcoming all skill levels.
If you're a local business in Claremont, La Verne and Pomona and are interested in hosting a workshop at your space, or if you're an organization, community, or student group looking to request a private workshop tailored to your group, we’d love to collaborate with you. Reach out to bnguyen@tricitymhs.org.
The Tri-City Wellness Center is open Monday through Friday from 10:00 AM to 8:00 PM.
Employment Vocational Services staff are accepting free in-person meetings by appointment only for resume assistance, job searching/application and mock interviews. To ensure we support all participants, virtual appointments are also available by request.
Job packets are available weekly for pick-up at the Tri-City Wellness Center during hours of operation.
The Employment Vocational Services department at the Tri-City Wellness Center is committed to providing free individualized employment services in the community. Our team is made up of dedicated professionals whose goal is to help individuals navigate through the entire employment process, as needed. Trained staff assist each job seeker with every step of the career search process, including resume writing, application assistance, job search, interview preparation, job maintenance skills and tips for dressing for success. By creating an environment to access these employment services, individuals can develop a professional profile and gain the necessary skills to obtain and maintain a job.
In addition to employment and vocational assistance, visitors to our Wellness Center can access a comprehensive range of free services to support their professional development:
Please contact the Tri-City Wellness Center at wellness@tricitymhs.org or call toll-free at (888) 593-4448 to schedule a free confidential appointment today.
The Wellness Center has returned to normal hours of operation and is offering in-person services. To support all of our participants, the Center will continue offering telehealth support groups.
Please view our monthly Wellness Center calendar for a list of available support groups and events. To participate in a virtual group, please pre-register by contacting the Wellness Center at wellness@tricitymhs.org or calling toll-free at (888) 593-4448.
A supportive and safe place to improve your wellbeing.
Located at the Wellness Center, the TAY Resource Center is a fun, inclusive and non-judgmental safe space for transition age youth (TAY) ages 16 to 25. Through this drop-in center, young adults are offered a welcoming and youth-focused environment to find support, develop healthy relationships among their peers and overcome personal challenges. When teens and young adults walk through our doors, we aim to build trust while empowering them to find their own path to independence and wellness.
Our services are free and specially designed to encourage young adults take charge of the direction of their lives while improving life skills, instilling leadership qualities and learning coping skills along the way.
Are you between the ages of 16 to 25? Drop-in and take advantage of our free supportive services including:
The Tri-City Wellness Center is open Monday through Friday from 10:00 AM to 8:00 PM. To ensure we support all participants, the Center will also continue offering telehealth support groups.
Please view our monthly Wellness Center calendar for a list of available support groups and events. To participate in a virtual group, please pre-register by contacting the Wellness Center at wellness@tricitymhs.org or calling toll-free at (888) 593-4448.
Available to all community members in Claremont, La Verne and Pomona, the Family Wellbeing program offers community resources and free specialized services to support families and caregivers of people experiencing mental health challenges. Individual members and families are provided a safe and nurturing space to give and receive support, share experiences, and build a sense of community.
Free programming includes peer support groups (both on-site and out in the community with local organizations), individual support and an array of age-appropriate activities focused on wellness (e.g. music, art, cooking and exercise). Our goal is to help create an encouraging and resourceful community for individuals and their families and provide the tools necessary to enhance the wellbeing of all members. Supportive services for children, teens and families include:
Working together to help improve the wellbeing of children in our community.
Children and Family Outpatient Services are provided to children and transition-age youth ages 25 or younger within the cities of Claremont, La Verne and Pomona. Our goal is to strengthen the parent/caregiver-child relationship, support the family’s capacity to care for their children, and to enhance the child’s social and emotional functioning and development. Many of today’s children and teenagers are faced with a great deal of stress in their home and/or school environments, and as a result may be struggling with anxiety, depression, or other emotional distress. Others may be experiencing serious mood or thought disorders and could greatly benefit from early intervention and treatment.
Available services include:
Are you a client of Tri-City? Please contact your treatment team for support at (866) 623-9500.
To inquire about services, please call our Access to Care team at (909) 766-7322.
The functions of the Finance Department include planning, organizing, accounting for and controlling the Tri-City Mental Health Services’ finances, in addition to overseeing any audits. The Finance Department is responsible for managing day-to-day transactions which include the payments for services and supplies, processing payroll, and the collection of revenues. The Finance Department produces Tri-City’s annual audited Financial Statements, the annual Operating Budget, the MHSA Annual Revenue and Expenditure Report (ARER), the annual Cost Report as well as several other required reports submitted to the California State Controller’s Office.
The Joint Powers Authority (JPA) Administrator/Clerk is the local official in charge of overseeing the legislative processes and actions of how Tri-City conducts business, ensuring transparency to the public. The JPA Administrator/Clerk has five major areas of responsibility: the Governing Board, the Mental Health Commission, the Executive Director, Contract Administration, and legislative support. The JPA Administrator/Clerk:
The mission of the Best Practices Division to ensure and improve quality within in the Tri City Mental Health System of Care. There are four primary components of the Best Practices Division: Compliance, Best Practices, Quality Assurance/Improvement, and Evaluation/Outcomes. The major priorities of the Best Practice Division are:
Tri-City’s Service-Learning program offers hands-on opportunities for individuals to gain practical experience in the field of community mental health. We believe that learning is most effective when paired with social responsibility, and the best way to achieve this is through combining action and education in a meaningful way. As a service-learner, you will work alongside Tri-City Mental Health professionals, assisting in a range of programs designed to improve the well-being of the community. Responsibilities may vary depending on the department, and service-learners have the opportunity to support programs such as:
We are currently accepting applications for the Peer Mentor Program and Tri-City Wellness Center Annual Summer Camp!
Thank you for your interest in joining our Service-Learning program! At this time, we are currently accepting applications for Peer Mentoring and Tri-City Wellness Center Summer Camp! The 2025 Wellness Center Summer Camp, a 4-week camp for youth ages 7 to 12, will start on July 14, 2025, with a Volunteer Training and Orientation on Friday, June 20, 2025.
If you'd like to be added to our interest list or learn more about upcoming opportunities, please reach out to us atservicelearner@tricitymhs.org or contact Michelle Robinson, MHSA Program Coordinator at mrobinson@tricitymhs.org or 909-242-7657.
We look forward to connecting with you soon!
Benefits of Becoming a Service-Learner
Program Requirements
Are you in need of resources? Community Navigators can help.
Tri-City’s Community Navigator program consists of highly trained staff who specialize in linkage and referral to local resources. This dedicated team helps individuals, families and caregivers gain access to needed resources, including informal community supports and formal services. Community Navigators identify and verify current available services to ensure community members are quickly connected to the support they need. Examples of resources include but are not limited to:
In addition to providing linkage and referral services, Community Navigators also collaborate with and regularly visit community organizations, including mental health service providers, self-help groups, law enforcement agencies, schools, courts, residential facilities, local National Alliance on Mental Illness (NAMI) chapter, client advocacy groups and homeless shelters. This model provides the preliminary infrastructure necessary to implement a localized system of care which is responsive to the individual needs of communities, the people who receive services, and their families.
Community Navigators are bilingual in English and Spanish.
Yes. If you or someone you know live within Claremont, La Verne or Pomona, a Community Navigator can arrange to meet in-person at a preferred location within our service area.
No, Community Navigators are not available to transport. However, resources for transportation can be provided, if needed.
No, Community Navigators can currently mail or email resource information and provide resources in-person.
No, Community Navigators can only identify available housing in the community and provide you with a list of those housing options.
Yes, Community Navigators often provide resources to individuals who are calling for a friend or loved one who needs assistance.
No, Community Navigators provide only linkage and referral. We can provide you information for the agencies or organizations that offer financial assistance.
No, Community Navigators do not fill out forms and documents. Depending on the forms or documents you are requesting, we can connect you with an agency that can assist you.
Yes, Community Navigators can help direct an individual to resources within their service area, as needed.
On this page:
Community Mental Health Trainings (CMHT) are provided to community members and partners in the Tri-City service area of Claremont, La Verne and Pomona and cover a variety of topics related to mental health and wellbeing. The mission of this program is to increase mental health awareness and reduce stigma through education. Each training is designed to provide participants with the skills and information they need to support themselves, friends, families and others in mental wellness.
All trainings are free to the community and can be modified to meet the specific needs of participants. To best accommodate your training, please submit your request at least 6 weeks in advance of the date you are requesting. Tri-City currently offers the following evidence-based and trauma-informed trainings:
Every month, Tri-City Mental Health hosts free webinars and in-person presentations to address ways to support individual and community mental health and build resilience. Presentations highlight practical information, self-care strategies and trauma-informed practices to help anyone thrive – families, individuals, and community organizations. These presentations are free and open to everyone in the community.
If you would like to schedule a presentation for your community or organization, please contact us at cmht@tricitymhs.org.
Sign-up to join our interest list to be updated monthly for upcoming events, webinars, presentations and trainings.
This webpage will be updated regularly with upcoming webinars and trainings. Please check our calendar often. Previous webinar recordings are also available on this page.
Supporting Motivation to Change
Originally aired: Wednesday, February 10, 2021
Are you or someone you know making new life changes and finding it difficult to stay motivated?
Motivational Interviewing (MI) is an evidence-based, goal-oriented style of communication designed to strengthen a person’s own motivation and commitment to change. Join us and learn basic MI skills to help you make positive lifestyle changes to support better health and well-being.
Building Resilience in the Midst of Psychosis
Originally aired: Tuesday, July 21, 2020
By recognizing the early signs of psychosis, you can help change someone’s life. In this webinar, you will learn about psychosis, early warning signs and how you can support individuals experiencing psychosis.
COVID-19: Consideraciones para sitios de empleo
Originally aired: Thursday, June 4, 2020 (En Español)
Aprenda conceptos utiles los cualas debe considerer ya sea que este trabajando en su oficina o desde su casa.
COVID-19 Considerations for the Workplace
Originally aired: Tuesday, June 2, 2020
Whether you’re working from home or in the office, here are some helpful considerations during COVID-19.
Co-Occurring Disorders and Relapse Prevention
Originally aired: Tuesday, May 26, 2020
Libro de Jugadas de alivio del estrés
Originally aired: Thursday, May 14, 2020
Aprenda cómo la COVID-19 afecta su salud en general y la importancia de controlar el estrés durante estos tiempos. Aprenderá estrategias cómo apoyarse asimismo y a los demas.
Stress Relief Playbook
Originally aired: Tuesday, May 12, 2020
Learn how COVID-19 is impacting our overall health and the importance of stress management during this time. You will learn strategies to support yourself and others.
The Community Wellbeing (CWB) program is a partnership between Tri-City Mental Health and local communities in the form of grants that promote wellbeing. We see the role of community as essential in fostering wellness for all individuals. We would like to support communities and groups in the cities of Claremont, La Verne and Pomona that are doing the vital work of maintaining or improving the wellbeing of their members. Through monetary grants and technical assistance, the CWB program is committed to strengthening the capacity of local communities to increase social connection and mental wellbeing.
The CWB program builds upon the knowledge and valuable experience of local communities and supports them to accomplish their goals. Communities that successfully apply will receive numerous forms of support including:
Successful communities will have sustainable projects that address the needs of their members and focus on the challenges they face. Through impactful community partnerships and strategic grant projects, we can help improve the mental, emotional and social health of our whole community.
WHO SHOULD APPLY?
Beginning 2019, the CWB program has dedicated its efforts to improving the wellbeing of children and transition-age youth ages 0 to 25. Communities and groups in Claremont, La Verne and Pomona which are either comprised of youth or fund projects that directly benefit them are eligible to apply. Prospective grantees must also be connected to a non-profit 501(c)3 organization who will act as a fiscal sponsor for their community.
HOW TO APPLY FOR THE 2025-26 GRANT
We are now accepting applications for the Community Wellbeing Grant 2025-26 fiscal year. Please note that applications are only open to communities that participated in our mandatory Bidder's Conference in February 2025.
Applications are due by 12:00 PM on Tuesday, April 1, 2025. When submitting, please also include a copy of your 501(c)(3) status or your fiscal sponsor's 501(c)(3). Please email a single electronic copy to Daisy Martinez, Community Capacity Organizer, at dmartinez@tricitymhs.org. Ensure all leadership sign the last page (electronic signatures are accepted).
Get help wherever you are.
An adjunct service to Supplemental Crisis Services, the Intensive Outreach and Engagement Team (IOET) is a unit of experienced mental health professionals capable of responding to requests for assistance and intervention with any mental health crisis or concern. The goal of the IOET is to assist an individual in identifying any needs, provide support to family members/support system and remove barriers to accessing services. Through close coordination and consultation with community providers, law enforcement and hospitals, our mobile team is able to safely connect an individual to the care they need and reduce emergency room visits and arrests due to a mental health crisis.
We support individuals wherever they are and help them reach their goals for recovery. The IOET is prepared to travel to any location in Pomona, La Verne and Claremont, whether it is in a home, school, shelter, hospital or other community setting. Our highly trained team offers free outreach and support for:
While our main mission is to provide help and support during times of distress, the IOET is also proactive in raising community awareness of mental health issues and how we can assist individuals in their path to recovery. We outreach daily in the community, and are available for consultation to interested community members and agencies throughout Tri-City’s service area.
How can I request assistance from the IOET?
If you or someone you know is experiencing a mental health crisis, please call (909) 623-6131 for IOET support. For life-threatening emergencies, call 911.
Who can use IOET services?
Any person within the cities of Claremont, La Verne and Pomona who is in need of mental health support and is not yet enrolled in formal services with Tri-City Mental Health Services.
What to Expect
The IOET will respond within 24 hours to an outreach referral. Depending on the need, our trained staff will provide:
Our Human Resources Department is dedicated to advancing the overall mission of Tri-City Mental Health Services by providing value-added, employee-focused, culturally-competent services and solutions. Our team of HR professionals supports Tri-City and its employees by providing quality services in recruitment, training, benefits, compensation, as well as empowering the employees to work collaboratively internally and within the community.
Please refer to our CalOpps page to apply for current Tri-City employment opportunities. We do not accept applications or post job bulletins at our office location.
Field Capable Clinical Services (FCCS) are exclusively for people aged 60 and above who are experiencing mental health or other age-related problems, excluding dementia.
Older adults are the fastest growing population in the Tri-City area. While a number of programs provide health and social supports, there are few services available to meet the mental health needs of this population. FCCS offers an alternative to traditional mental health services for older adults who may be unable to access services due to impaired mobility, lack of transportation, frailty, stigma, or other limitations. Services and support are provided at locations convenient to older adults, including in-home, senior centers, medical facilities and other community settings.
Available services include but are not limited to:
Full-Service Partnership (FSP) is a mental health service program that provides comprehensive mental health services for individuals and families experiencing significant emotional, psychological or behavioral problems that are interfering with their wellbeing and would benefit from intensive field-based services. The program is aimed at "doing whatever it takes" to help individuals make progress on their paths to recovery and wellness.
Treatment is available to children ages 0 to 15 and transition-age youth (TAY) ages 16 to 25. In order for our consumers to succeed, the FSP program requires the partnership and commitment of families and surrounding support persons to encourage children and youth throughout their treatment process. Clients and their families requiring this level of service are generally seen 2-4 times per week in the community (i.e. at their home, school site).
Examples of services made available under this program include:
To be considered for the FSP program, a referral must be submitted and screened for eligibility.
Full-Service Partnership (FSP) is a mental health service program that provides comprehensive mental health services for individuals and families experiencing significant emotional and psychological problems that would benefit from intensive field-based services. The program is aimed at "doing whatever it takes" to help individuals make progress on their paths to recovery and wellness.
Treatment is available to adults ages 26 to 59 and older adults ages 60+. In order for the individuals to succeed, the FSP program requires the collaboration and commitment of the individuals, families and significant others to support our clients throughout their treatment process. Clients requiring this level of service are generally seen 2-4 times per week in the community (i.e. at their home, school site).
Examples of services made available under this program include:
To be considered for the FSP program, a referral must be submitted and screened for eligibility.
We help adults see their strengths and embrace recovery.
Tri-City’s Adult Outpatient Services are provided to adults ages 18 and above within the cities of Claremont, La Verne and Pomona. Our experienced and highly trained multidisciplinary outpatient staff provide a broad array of services designed to increase functioning and improve the quality of life for each client served.
Individualized treatment plans are designed to identify each client’s specific needs, including multiple diagnoses and/or co-occurring substance abuse issues. Available treatment services include:
Are you a client of Tri-City? Please contact your treatment team for support at (866) 623-9500.
To inquire about services, please call our Access to Care team at (909) 784-3025.
Tri-City Mental Health strives to provide outstanding service to the diverse communities of Claremont, La Verne and Pomona. The following Operations departments provide essential services and infrastructure to enhance the quality of care provided by Tri-City.
Facilities
Alex Ramirez, Facilities Manager
The Facilities Department is responsible for the day-to-day safety, security and maintenance of all of Tri-City locations. The department maintains the physical facility and grounds in good condition to ensure the safety and wellbeing of the consumer, staff and visitors. Department responsibilities include:
Support Systems
Jude Ann Catayong, Support Systems Manager
The Support Systems department is responsible for providing quality administrative services and support to Tri-City staff and clients alike. Department responsibilities include:
Therapeutic horticulture harnesses the power of plants, gardening, and the natural connection between humans and nature as therapeutic tools for intervention in therapy and rehabilitation. Though still an emerging approach in mental health treatment, therapeutic horticulture has ancient roots, dating back to early civilizations like ancient Egypt.
The Therapeutic Community Gardening (TCG) program provides a peaceful and supportive place where individuals of all abilities and skill level can engage with nature to enhance their mental and emotional wellbeing. The garden is an inclusive space used to promote mindfulness, healing, resilience, personal growth, and a sense of community.
In our weekly program groups, participants have the opportunity to plant, cultivate, and harvest a variety of organic fruits, vegetables, flowers, and crops, all while focusing on therapeutic goals and symptom management. Additional activities within the program include cooking classes using garden-grown produce, field trips, arts and crafts activities and specialized horticultural workshops.
Join us at the TCG program to nurture your mind, body, and spirit through the healing power of nature! Through group gardening exercises, discussions and activities, you can:
We offer free, one-hour gardening groups both in-person and virtually. These groups are designed to provide therapeutic horticulture experiences that support your wellbeing. View the TCG Weekly Group Schedule for our current groups. To register or for more information, please call (909) 623-6131 and ask to speak with a TCG team member. We look forward to welcoming you to our community!
Find support, hope and encouragement.
Support from friends and family is important, but sometimes talking to someone who has gone through similar life circumstances can be the most significant way to improve wellbeing.
The Peer Mentor program offers free supportive services to community members in Claremont, La Verne and Pomona. Made up of a culturally diverse team of individuals, peer mentors are trained to listen to people who are looking for support and help them feel that they are not alone. Through their own lived experiences, peer mentors are uniquely qualified to offer encouragement, guidance and hope to their peers (i.e. mentees). For every individual they meet with, the role of peer mentors is to listen, help identify strengths and areas of need, identify supports and suggests resources to help address mentee concerns. Services are offered in a variety of languages and include confidential one-on-one mentoring. Peer Mentor support is currently provided over the phone.
BECOME A PEER MENTOR
Are you interested in providing mental wellbeing support to individuals? Looking to gain hands-on experience in community mental health? To apply, applicants must:
NEED A PEER MENTOR?
This free service is available to individuals ages 18 and older who are connected with the cities of Claremont, La Verne or Pomona and who do not meet criteria for higher level of care. Talk to a peer mentor about a variety of topics such as stress, relationships, feeling isolated or any other areas you want to address.
Referral forms can be completed and submitted to p2p@tricitymhs.org. Once the referral is reviewed and meets program requirements, mentees are matched with a peer mentor for ongoing support, as needed.
Tri-City Mental Health understands that a lack of supportive housing can be a significant barrier to mental wellbeing and recovery for individuals with mental illness and their families. Tri-City embraces the Housing First model and identifies that “housing is mental wellbeing.”
Since 2008, Tri-City has gradually allocated MHSA funds for 64 units of permanent supportive housing* for Tri-City clients and their families in the cities of Claremont, La Verne and Pomona. In addition to MHSA housing dollars, Tri-City has developed strong partnerships with the Housing Authorities of Pomona and the County of Los Angeles to further assist Tri-City clients and their families to access and maintain safe, stable and affordable housing.
*These housing options are available for clients currently receiving mental health services through Tri-City Mental Health. However, enrollment for services is not a guarantee of housing. If you are not currently enrolled for mental health services with Tri-City, but would like housing assistance, please contact our Community Navigators at (888) 436-3246.
Tri-City’s Housing Division (HD) is centered on the knowledge that mental health treatment can improve once an individual is housed. HD primarily serves individuals that are actively enrolled in mental health services at Tri-City. The HD team assists clients who are homeless or at-risk of being homeless through the different stages of seeking, securing and maintaining housing.
Tri-City Residential Service Coordinators (RSCs) are available at partnered permanent supportive housing sites to provide support as a liaison between tenants and property staff. RSCs also host groups to encourage successful tenancies and expand a client’s support system.
Tri-City has also implemented the Housing Stability Program (HSP) to support its continued efforts to reduce and prevent homelessness. The HD team connects with landlords and property managers to identify and address the needs and concerns of housing providers. Through these connections, we aim to address barriers that prevent individuals with mental illness from accessing and maintaining stable housing.
MHSA Housing Cedar Springs Apartment Project Supportive Services Plan
Comprehensive Housing Master Plan
RFQ for Supportive Housing Development Partner
Rental Housing Application Holt Ave Family Project
Support Services Plan for 1445 Holt Family Apartment Project
As part of Tri-City's stigma reduction and suidice prevention efforts, Courageous Minds Speakers Bureau exists to inspire hope and increase compassion and mental health awareness in our communities. Through impactful lived experience storytelling and open dialogue, our speakers directly help to transform the negative attitudes and beliefs surrounding mental health. By sharing their experiences and giving mental health a voice, our courageous speakers show that experiencing a mental health condition does not define an individual; rather, it is part of their life journey.
We believe that every story matters. Courageous Minds brings together a small group of people to learn how to build the skills and confidence to share their experiences with mental health — whether it is difficulties with their own mental health or for supporting someone they care about — how they reached out for support, and how they manage their wellbeing today. Through a range of ages, cultures, diagnoses, and experiences, our speakers offer powerful perspectives that foster empathy and reduce the stigma around mental health.
It is our belief that hearing personal stories—from friends, family or peers—especially stories of resilience and strength, is a powerful thing. Storytelling can be an impactful tool for transformative healing, help normalize conversations and provide hope to others going through difficult times.
Being a Courageous Minds Speaker is about helping you build confidence in sharing your story—whether that’s with yourself, your family and friends, or your community—and recognizing the power of your narrative. Our aim is to ensure everyone that participates not only feels more confident in sharing their story, but they also feel their story is valid, and worthy of being heard.
We support you in this journey through a combination of practical, evidence-based safe storytelling training in a series of workshops, along with group discussions and sharing. We will help you prepare and tailor your story in a non-judgmental and effective way. This is a safe, constructive and encouraging process.
Your story has the potential to affect positive change, both for yourself and if you do decide to share, for the audience listening. After participating in the workshop series, speakers have the opportunity to share their story in a variety of settings including high schools, colleges, parent groups, community forums, civic groups, professional conferences, and more.
Join a community that supports mental health and recovery. By sharing your uniquely powerful, impactful and hopeful story, you can:
Your path to being trained as a Courageous Minds storyteller starts with submitting an expression of interest form to attend our free workshop series.
If you are interested in booking a Courageous Minds Speaker or panel to come and share at your community group or organization, fill out our form and we’ll be in touch!
Book a Courageous Minds Speaker
When people with a mental health condition are asked to define stigma, they often use words such as hate, discrimination, prejudice, isolating, humiliating, and hurtful. Stigma is defined as a mark of shame or disgrace, and is best described as negative attitudes and beliefs towards people based on a distinguishing characteristic that makes them different. It is often grounded in fear and comes from a lack of information or understanding.
Stigma impacts people in several ways: there is a decrease in asking for help, a fear of being judged and often an increase in violence towards those with mental health conditions. Ultimately, the devastating effects of stigma can lead to extreme isolation, lack of services and suicide.
Currently, one in four people are living with a mental health condition but nearly 60% of people in need of services are not receiving them. One of the main reasons people are unable to connect with the help they need is stigma. Removing stigma from mental health can promote better mental health for everyone.
Speaking up and speaking out is the only way to end stigma. Just having a conversation about mental health - with a friend, family member or anyone else - can help to break down the silence and shame around the subject. Open honest conversation about mental health conditions lets people know:
Tri-City’s stigma reduction campaign is aimed at increasing compassion, empowering community members and removing barriers to mental health supports and services to increase access to recovery. It is designed to equip community members with the resources they need to join the conversation about mental health conditions, understand the impact of stigma and provide opportunities to get involved.
How to Reduce Stigma on Your Own or with Your Community
Communities as a whole are strengthened when its members can support each other and talk openly about mental health. When community members act together and support one another with their mental health needs, the community as a whole becomes more well. We believe in order for stigma to be reduced, communities must come together, join the conversation and take action. Tri-City Mental Health can provide ideas, resources and materials to help you get started. We can share what other communities have done, help with planning and promotion. Our stigma reduction campaign is an everyday campaign but there are times of the year that we highlight the effort and further mobilize community involvement:
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We also offer a variety of free programs for community members to get involved with. By raising awareness and educating the community, our goal is to initiate change in perception, inspire wellness and reduce the stigma surrounding mental health challenges. Together, we can create change.
What is the Privacy Rule?
The HIPAA Privacy Rule establishes national standards to protect individuals' medical records and other personal health information and applies to health plans, health care clearinghouses, and those health care providers that conduct certain health care transactions electronically. The Rule requires appropriate safeguards to protect the privacy of personal health information, and sets limits and conditions on the uses and disclosures that may be made of such information without client authorization. The Rule also gives client's rights over their health information, including rights to examine and obtain a copy of their health records and to request corrections.
Notice of Privacy Practices
In 1996, the Health Insurance Portability and Accountability Act (HIPAA) was enacted by US Congress to bring about health insurance reform and to ensure that client health information is not used for any unintended or unauthorized purpose. As part of HIPAA's implementation, any organization providing health-related services that exchanges client health information electronically must provide its clients with a document that states how the information may be used and their rights concerning its use. That document is called the Notice of Privacy Practices, and is available on this page.
Getting Your Medical Records
How do I obtain my medical records?
Release of Information Authorization/Request forms may be obtained by your provider or at Tri-City Mental Health Services locations:
Adult Services - 2008 N. Garey Avenue Pomona, CA 91767
Child and Family Services - 1900 Royalty Drive Suite 180 Pomona, CA 91767
All requests for mental health records require a properly completed Authorization for the Release/Disclosure of Information including subpoena requests. Authorizations not properly completed and signed will not be processed and may delay records to be sent. Prior to releasing information and records, releases are reviewed and approved by designated case provider. Fees may apply. Please contact Medical Records department for details.
Before submitting your request, it is important to review the form for completion, including:
Where may I get a Release of Information form?
Insert links to Release of Information documents
Please contact the Medical Records Department at (909) 623-6131.
Adult Program Medical Records Department fax: (909) 865-9281
Child and Family Program Medical Records Department fax: (909) 865-0730
Where may I learn more about HIPAA?
You can learn more at http://www.hhs.gov/hipaa/
How does "consent" differ from "authorization"?
Consent refers to instances in which the privacy rule does not require a covered entity/health care provider to obtain consent for uses and disclosures of protected health information, such as for treatment, payment and healthcare operations.
Authorization is required by the Privacy Rule for uses and disclosures of protected health information (PHI) not otherwise allowed by the Rule.
Who has the right to view my medical records without my permission/authorization?
In some situations, PHI disclosures may be made without the client's authorization, but they require an opportunity for the client to verbally agree or object.
These situations include:
Authorization in an emergency:
If the client is incapacitated or in cases of an emergency, EMS responders, in the exercise of professional judgment, may determine whether disclosure of PHI is in the client's best interests.
This provision of the Privacy Rule allows responders to inform relatives or others involved in a client's care that a client has suffered an affliction and to provide updates on the client's progress and prognosis.
When Authorization Is NOT Required
For certain uses and disclosures, an authorization or opportunity to agree or object, is not required:
How may I file a HIPAA-related complaint?
To learn more about your rights regarding HIPAA, visit http://www.hhs.gov/hipaa/index.html
In Spanish: hhs.gov/hipaa/for individuals/spanish/
The Tri-City Wellness Center is open Monday through Friday from 10:00 AM to 8:00 PM. To ensure we support all participants, the Center will also continue offering telehealth support groups.
Please view our monthly Wellness Center calendar for a list of available support groups and events. To participate in a virtual group, please pre-register by contacting the Wellness Center at wellness@tricitymhs.org or calling toll-free at (888) 593-4448.
The Tri-City Wellness Center is a community hub for activities that promote recovery, resiliency and wellness for people confronting mental health challenges. All services at the Wellness Center are free and open to people of all ages.
Visitors to our drop-in center are welcomed and met with support. Trained staff, including peer advocates, volunteers and clinical staff, help create an environment of community and self-discovery where individuals and families alike can reach their personal goals. Through the Mental Health Services Act (MHSA) funding and collaboration with community partners, visitors to the Wellness Center can engage in an array of holistic services and supports designed to promote independence and increase wellness. These services include but are not limited to:
The Tri-City Wellness Center is open Monday through Friday from 10:00 AM to 8:00 PM. To ensure we support all participants, the Center will also continue offering telehealth support groups.
Please view our monthly Wellness Center calendar for a list of available support groups and events. To participate in a virtual group, please pre-register by contacting the Wellness Center at wellness@tricitymhs.org or calling toll-free at (888) 593-4448.
At the Wellness Center, older adults ages 60+ are offered a welcoming environment to find support among their peers and overcome any personal challenges they may be facing. When you walk through our doors, we aim to build trust while empowering you to find your own path to recovery, wellness and healthy aging.
All services are free and designed to help older adults connect with their peers, build relationships and learn coping skills. Our supportive services include:
If you are interested in participating in a group, please contact the Wellness Center at wellness@tricitymhs.org or (909) 242-7600.
What is the Privacy Rule?
The HIPAA Privacy Rule establishes national standards to protect individuals' medical records and other personal health information and applies to health plans, health care clearinghouses, and those health care providers that conduct certain health care transactions electronically. The Rule requires appropriate safeguards to protect the privacy of personal health information, and sets limits and conditions on the uses and disclosures that may be made of such information without client authorization. The Rule also gives client's rights over their health information, including rights to examine and obtain a copy of their health records and to request corrections.
Notice of Privacy Practices
In 1996, the Health Insurance Portability and Accountability Act (HIPAA) was enacted by US Congress to bring about health insurance reform and to ensure that client health information is not used for any unintended or unauthorized purpose. As part of HIPAA's implementation, any organization providing health-related services that exchanges client health information electronically must provide its clients with a document that states how the information may be used and their rights concerning its use. That document is called the Notice of Privacy Practices, and is available on this page.
Getting Your Medical Records
In compliance to the Public Records Act, if a document is not available, please contact Mica Olmos at molmos@tricymhs.org to request a copy of the required document.
Information available on this page:
Please visit the Mental Health Services Act (MHSA) page for more information on plans, annual updates and other MHSA reports.
Please visit the Diversity, Equity & Inclusion page for more information on plans, annual updates and other DEI-related reports.
Full-Service Partnership (FSP)
Field Capable Clinical Services (FCCS)
Notice of Privacy Practices: English | Español
HIPAA Privacy Complaints Form: English | Español
Complaint Representative: Natalie Majors-Stewart, Chief Compliance Officer
General Grievance Hotline: (909) 784-3185
Email: issueresolution@tricitymhs.org
Beneficiary/Client Problem Solution Guide: English | Español
The TCMH QI Work Plan Goals for FY 14-15 focus on monitoring access to services for target populations, service delivery capacity, timeliness of services provided, language needs to clients, client satisfaction with the services received, the quality of services provided, and other areas of quality improvement as identified by TCMH.
The Quality Improvement (QI) Work Plan provides QI goals and evaluation summary on the progress made by TCMH in reaching each goal.
Tri-City Mental Health offers opportunities for graduate level Masters of Social Work (MSW) students to complete their internship requirements. Internship is available for both first and second-year students. First-year MSW student interns will have an array of foundation-related experiences in community mental health. These opportunities include:
Second year MSW student interns will develop their skills in their chosen concentration in mental health practice working with children and families or transition age youth (TAY), adults and older adults. The second year internship experience will advance students in preparation for a career path towards clinical social work.
All interns will receive weekly individual and group supervision. Many opportunities will be provided including trainings on electronic health records, document weekly trainings, as well as learning several evidence-based and promising practices. The internship experience is supported by an experienced, qualified and dedicated team of preceptors, field instructor and staff.
| Best Practices Learn about responsibilities of Best Practice’s Quality Improvement and Quality Assurance divisions. |
Learn more |
| Finance Department Access details about the services and function of the Finance Department. |
Learn more |
| Human Resources Learn about new job postings, the hiring process and employee services. |
Learn more |
| Joint Powers Authority (JPA) Administrator/Clerk Learn about the responsibilities of the JPA clerk. |
Learn more |
| Operations Gather information about the departments that make up Operations and the services they provide. |
Learn more |
| Information Technology Learn about the responsibilities of the Information Technology Department. |
Learn more |
Tri-City Mental Health (TCMH) strives to make behavioral health services culturally appropriate, and mental wellness accessible for all residents in the cities of Pomona, Claremont and La Verne.
Diversity, Equity and Inclusion (DEI) was established to focus on mental health disparities in access and quality of care for historically underserved, unserved and inappropriately served cultural and ethnic communities and identify the workforce development needs of staff supporting these communities. Demonstrating a commitment to understanding and addressing how disparities, inequities, and stigma impact an individual’s ability to access care, DEI works to advance equitable and inclusive behavioral health and recovery services and to reduce the barriers that prevent individuals and communities from obtaining appropriate services, supports and treatment.
Tri-City respectfully acknowledges the original caretakers of this land, the Tongva peoples and all of their ancestors, elders and descendants, past, present, and emerging. Tri-City is committed to a continuous effort to learn and understand how we can best partner with the indigenous peoples of this land and partner with, empower, and center the voices of historically underrepresented people.
In 2007, the Mental Health Services Act provided funding to continue and support county efforts to address racial, ethnic and cultural disparities in the delivery of and access to mental health services in the community. The goal of these Collaboratives is to build partnerships and form a joint alliance with community members, service providers and local organizations to reduce the stigma associated with mental health and address community-identified needs. Members are encouraged and empowered to share their collective voices to promote awareness within their community about available resources, TCMH services, trainings and events to support wellness and recovery and decrease mental health stigma.
TCMH Wellness Collaboratives thrive on inclusivity and collective partnership, with membership consisting of peers, families, advocates, community members, community leaders, TCMH staff and representatives of local service providers. All who reside in or are affiliated with the cities of Pomona, Claremont and La Verne are welcome to participate.
Wellness Collaborative meet to implement support, share resources and identify ways to reduce mental health stigma, increase access to services, and create a collaborative space for guidance, education and celebration of their community. Each Collaborative develops and implements activities in collaboration with other TCMH staff, community partners, consumers/clients/family members and community stakeholders. Activities include educational resources; trainings and workshops on culturally-responsive practices and mental health awareness; cultural events and celebrations; and community outreach.
To learn more about upcoming meetings and activities, visit our event calendar. Please email dei@tricitymhs.org regarding your interest to receive meeting invitations or more information for any of the following Wellness Collaboratives:
Wellness Collaboratives for Older Adults and Native American and Indigenous communities are in development. For more information about Wellness Collaboratives and ways to get involved, please contact us at dei@tricitymhs.org.
The Mental Health Student Services Act (MHSSA) project aims to increase access to collaborative, coordinated, culturally relevant, community and school-based services to at-promise youth in Pomona, Claremont, and La Verne. The MHSSA project strengthens partnerships with local school districts including Pomona, Claremont, Bonita, and the School of Arts and Enterprise charter school, higher education, law enforcement, health providers, and community agencies to leverage resources that help students succeed.
Goals include:
Request Student Support Services
Tri-City uses MHSSA grant funds to support recovery, to assist with obtaining mental health services, and to create rapid access-to-care pipelines and linkages to resources. Staff provide mental health services in early intervention, suicide prevention, drop-out prevention, evidence-based mental health practices, and development and coordination of service plans for ongoing needs. Once a referral is submitted, staff determine appropriate level of care, tailor services to an individual’s identity, culture, and lived experience, connect with providers, and complete referrals as necessary.
Tri-City’s MHSSA project improves timely access to services for underserved and at-promise youth populations including foster youth, youth who identify as lesbian, gay, bisexual, transgender, or queer, and youth who have been expelled or suspended from school. Services and activities include:
To submit a referral for Student Support Services, please click here.
Information pending.
Round 3: 2025-26 Application Information
The following organizations were selected for MHSSA sub-grant awards to support efforts that provide increased access to mental health services.
Project includes culturally-relevant mentorship. Claremont USD will connect students needing Tier II/III interventions with life coaches for an intervention program.
An additional project includes mental health services and support: two part-time post-masters associate positions (one for grades K-8 and one for grades 9-12) for general education students.
Project includes Dr. Bruce Perry's Neurosequential Model of Therapeutics training for four Pomona USD licensed clinicians and Neurosequential Model for Education for four Student Support/Teacher Specialists each year for three years.
Project includes outreach, mentoring and counseling. The RES'Q program promotes student recovery through outreach and mentoring and the PACD program provides parent and teen counseling under supervision by a licensed clinical psychologist.
Project includes a mental health fair within the first 4 weeks of each semester, and a mental health fund to reimburse costs for students seeking services off-campus.
Project includes student success and wellness for 6th through 12th grades: 1) substance abuse services and resources; 2) attendance strategy; and 3) mental health awareness and services.
For more information, meeting minutes, reports and resources, visit our MHSSA Grant Project Documents page.
On this page:
Passed by California voters in November 2004, Proposition 63 (known now as the Mental Health Services Act or MHSA), created a 1% increase in income taxes on personal income over 1 million dollars. These new tax revenues created the first expansion of funding for mental health services in many years. To access these funds, local mental health systems like Tri-City are required to engage a broad range of stakeholders and prepare five substantive plans.
Are you a client or a family member, caregiver or supporter of a loved one with a mental health condition? Are you a community member or service provider in Pomona, Claremont and La Verne?
We want to learn from you about how Tri-City Mental Health services and supports funded by the Mental Health Services Act (MHSA) have made a difference for you, your family or your community. Share feedback and help guide new and ongoing Tri-City Mental Health programming funded by the MHSA. MHSA stakeholders have the opportunity to collaborate with peers, advocates, providers, residents and TCMH staff in MHSA workshops and community forums held throughout the year.
To sign-up, complete our MHSA Stakeholder Inquiry Interest Form.
For more information or to request a presentation for your community or organization, contact Sara Rodriguez, LMFT, MHSA Projects Manager, at srodriguez@tricitymhs.org.
The MHSA Event Calendar on this page will be updated regularly with upcoming meetings, forums, workshops and other stakeholder engagement opportunities as part of the MHSA Community Planning Process. All meetings are open to the general public to attend.
MHSA Public Hearing Presentations
MHSA Community Forum Presentations
The following documents are an update and status of the current MHSA programs contained within these five MHSA plans. Please contact Sara Rodriguez at srodriguez@tricitymhs.org with any questions or comments.
For Cultural Competence Plans, visit the Diversity, Equity & Inclusion page.
MHSA Annual Revenue and Expenditure Reports
MHSA ARER for Fiscal Year 2022-23
MHSA ARER for Fiscal Year 2021-22
MHSA ARER for Fiscal Year 2020-21
MHSA ARER for Fiscal Year 2019-20
MHSA ARER for Fiscal Year 2018-19
MHSA ARER for Fiscal Year 2017-18
MHSA ARER for Fiscal Year 2016-17
MHSA ARER for Fiscal Year 2015-16
MHSA ARER for Fiscal Year 2014-15
MHSA ARER for Fiscal Year 2013-14
MHSA ARER for Fiscal Year 2012-13
MHSA ARER for Fiscal Year 2011-12
MHSA ARER for Fiscal Year 2010-11
MHSA ARER for Fiscal Year 2009-10
MHSA ARER for Fiscal Year 2008-09
MHSA Spending Plan
MHSA Three-Year Integrated Plan
MHSA 3-Year Program and Expenditure Plan FY 2023-24 - FY 2025-26
MHSA 3-Year Program and Expenditure Plan FY 2020-21 - FY 2022-23
MHSA FY 2017-18 & 3-Year Plan for FY 2017-18 through FY 2019-20
MHSA FY 2014-15 Annual Update and Three-Year Program & Expenditure Plan for FY 2014/15 - FY 2016/17 - Amended
MHSA Annual Updates
MHSA FY 2025-26 Annual Update (Draft)
MHSA FY 2018-19 Annual Update
Amendment to the MHSA Annual Update FY 2018-19
MHSA FY 2016-17 Annual Update - Amended January 2017
MHSA FY 2016-17 Annual Update - Amended September 2016
MHSA FY 2016-17 Annual Update
MHSA FY 2015-16 Annual Update
MHSA FY 2013-14 Annual Update - Amended
MHSA FY 2013-14 Annual Update
MHSA FY 2012-13 Annual Update - Amended
MHSA FY 2012-13 Annual Update
MHSA FY 2011-12 Annual Update - Amended
MHSA FY 2011-12 Annual Update
MHSA FY 2010-11 Annual Update
Commuity Services and Support (CSS) Plan
MHSA Update to Request CCS Fund Transfer to CFTN Plan (Adopted 05-18-2016)
Community Services and Support Plan
Community Services and Support Plan Executive Summary: English | Español
Community Services and Support Plan Question & Answer: English | Español
Prevention and Early Intervention (PEI) Plan
PEI Plan Update
PEI Plan: English | Español
PEI Plan Executive Summary
PEI Plan Slides
PEI Plan Question & Answer: English | Español
PEI Delegate Application Process
PEI Delegate Application for Delegate
Capital Facilities and Technological Needs (CFTN) Plan
CFTN Project Proposal 2022
CFTN Project Proposal 2021
CFTN Project Proposal 2020
CFTN FY 2015-16 Component Update to 3 Year Program & Expenditure Plan (Adopted 05-18-2016)
MHSA Update to Request CCS Fund Transfer to CFTN Plan (Adopted 05-18-2016)
CFTN Project Plan
CFTN FY 2014-15 Component Update to 3-Year Program & Expenditure Plan (Adopted 07-15-2015)
CFTN FY 2014-15 Component Update to 3-Year Program & Expenditure Plan (Adopted 03-18-2015)
The Tri-City Mental Health Authority's (TCMHA) Mental Health Commission (MHC) is a state mandated advisory body comprised of community members and consumers who are committed to the effective and consumer-sensitive delivery of behavioral health services. It is established by provisions of the Short-Doyle Act, originally known as the Community Mental Health Services Act; is specified in Sections 5604 et seq. of the California Welfare and Institutions Code (WIC); governed by the Mental Health Commission By-Laws; and must comply with WIC Sections 54950-54963 and be subject to the provisions of Chapter 9 of Part 1 of Division 2 of Title 5 of the Government Code known as the Ralph M. Brown Act (Brown Act).
Commissioners must reside or work within the TCMHA catchment area Pomona, Claremont or La Verne, serve on a volunteer basis, and are appointed by the Governing Board. One representative from the Governing Board also serves as a sitting Commission member.
The MHC is an advisory body to TCMHA Governing Board, and it has no policy or budget authority. The MHC role is to assure citizen and professional Involvement; review and advise on Behavioral Health Services Act Three-Year Plans, Annual Updates and Innovations Plans; and conduct Public Hearings on Integrated Plans.
Section 5604.2 and 5963.03 of the California Welfare and Institutions Code defines certain duties for the MHC:
The Mental Health Commission Membership Application is available on this page or in-print at the TCMHA Administration Office located at 1717 N. Indian Hill Boulevard, Suite B, Claremont, California 91711 (Monday - Thursday from 8 AM–4 PM). Interested persons should apply by March 31, 2025. For further information, please contact Mica Olmos, JPA Administrator/Clerk, at (909) 451-6421 or molmos@tricitymhs.org.
Tri-City Mental Health Authority is overseen by a Governing Board composed of seven members. Four members are a council member of his/her respective City, and three members of the Board are community members appointed by the three Cities, each serving without compensation. The Governing Board has the powers common to public agencies as enumerated in the Joint Exercise of Powers Act. Meeting monthly, the Board directs the strategic objectives and policy of Tri-City. Get to know our Governing Board members below.
The Governing Board holds regularly scheduled meetings on the third Wednesday of each month at the MHSA Administrative Office. Meeting dates, times and locations are subject to change. Please check the posted agenda for the most current information. All meetings are open to the public, except special closed sessions that concern personnel or legal matters.
Jed Leano, Esq., Chair
City of Claremont Council Member, District 4
Jed Leano is serving his second term on Claremont City Council (November 2022 - November 2026).
Mayor Leano serves as chair of the San Gabriel Valley Regional Housing Trust Board, Chair of Tri-City Mental Health Board, and Claremont’s representative to the San Gabriel Valley Council of Governments (SGV COG) Homelessness Committee. He represents the SGV COG on the Southern California Association of Governments (SCAG) Community Economic and Human Development Committee (CEHD), charged with the Regional Housing Needs Assessment (RHNA) methodology, and represents SCAG on the Mobile Source Air Pollution Reduction Review Committee (MSRC), charged with overseeing programs to reduce motor vehicle air pollution. He serves as chair of the Claremont Lincoln University MPA program Advisory Council, Vice Chair of the Filipino American Democratic Caucus of the CA Democratic Party, and on the board of the San Gabriel Valley Immigration Resource Center.
Prior to his election to City Council, Councilmember Leano served as the Vice Chair of the Community and Human Services Commission and was the founding Chair of Housing Claremont. Since 2011, he has served as lead attorney for the quarterly immigration and naturalization clinic at the United Methodist Church. He was founding board member and lead attorney of the Neighborhood Immigration Clinic in 2009, a state-wide pro-bono immigration law clinic, and served as Board Chair from 2012-2014. Prior to moving to Claremont, Jed resided in Pasadena, CA where he served as 80th President of the Pasadena Jaycees and National Legal Counsel for the United States Jaycees.
Councilmember Leano works as an immigration attorney in private practice in Pasadena, CA. He was admitted to practice law by the New Jersey Supreme Court in 2006. He obtained his Juris Doctor from Rutgers School of Law in 2005 and Bachelor of Arts from the University of Kentucky in 2001. He and his wife Liz have one son, Welles.
Wendy Lau, Esq., Vice Chair
City of La Verne Council Member, District 5
Wendy Lau is a Risk Management Sr. Manager for AECOM, a Fortune 500 architectural, engineering, and consulting firm. In this role, she is engaged in the evaluation and mitigation of risk for potential pursuits and actively assists business lines and teams with the management of risks throughout the lifetime of a project. Wendy also serves as an AECOM Global Well-Being Strategic Partner, a Global Mental Health Ally, and as the President of the Women’s Leadership Alliance, the women’s employee resource group.
Prior to AECOM, Wendy was a partner at Wood Smith Henning & Berman, LLP, a national civil defense law firm. For over sixteen years, Wendy served as legal counsel to numerous companies ranging from small businesses to multi-million-dollar corporations. Her legal experience includes business transactions, contracts, construction, labor and employment, and general liability while her overall professional expertise includes strategic planning, fiscal accountability, onboarding, team building, and professional development, as well as talent management and pipelining.
Wendy’s other current responsibilities include serving as a Trustee for the University of La Verne, a Hispanic Serving Institution (HSI); a director on Phi Sigma Sigma’s National Housing Corporation; and a Councilmember for the City of La Verne.
Elizabeth Ontiveros-Cole, Board Member
City of Pomona Council Member, District 4
City of Pomona Council Member Elizabeth Ontiveros-Cole has lived in Pomona for six decades – she was raised in Pomona, graduated from Pomona schools, was married and raised her children in Pomona. She has worked for Pomona Unified School District Health Services for 22 years.
As a dedicated Pomona citizen and District Four resident, she played a vital role in the installation of traffic calming provisions in her neighborhood to prevent speeding and promote pedestrian safety. In response to an increase of residential break-ins, she successfully petitioned to increase the number of street lamps for better security at night in both the street and the adjacent alleyway. She has also dedicated herself to preserving the neighborhood’s historic 100 year-old camphor trees in midst of both the California drought and an infestation of plant fungal disease. In addition, she helped organize a neighborhood watch group in alliance with Unity Church of Pomona.
As District Four’s Councilmember, Councilmember Ontiveros-Cole will continue to be an active Pomona citizen and civil servant by continuing her efforts to improve and clean up streets and alleyways; promote community safety, crime prevention programs and neighborhood watch groups; address and alleviate homelessness; beautify Pomona parks and recreation areas; bring new projects and developments to the City; promote and fund the Pomona Public Library; and preserve historical landmark and buildings.
Lorraine Canales, Board Member
City of Pomona Council Member, District 6
My name is Lorraine Canales, a proud mother of 2, a recently retired lifelong education, and a newly elected Pomona City Council Member for District 6. Growing up in East Los Angeles, my parents instilled in me the principles of hard work and compassion for others. I have a deep understanding of the challenges faced by working families. My father, in his pursuit of providing for our family of eight, labored tirelessly in various jobs before eventually establishing his own barbershop. My mother, initially a stay-at-home mom, later returned to college and earned a certificate in early childhood education, dedicating herself to nurturing young minds as a preschool teacher.
Twenty-four years ago, I made the life-changing decision to move to Pomona, where I bought my home and raised my two wonderful children. My daughter, now a Staff Sergeant in the United States Marine Corps, exemplifies dedication to service, while my son, a musician pursuing a career in Audio Engineering and Music. Pomona has not only been the place where my family has grown, but it has also been the foundation of my passion for community service.
My educational journey led me to Cal State Los Angeles, where I earned a degree in early childhood education, along with credentials in Teaching and Counseling. Over the past three decades, I have proudly served as an educator, with a particular focus on high school teaching and counseling. Through these roles, I have fostered meaningful connections with my students, always prioritizing their well-being. I have personally worked with all of my students to ensure that they have a plan for life after high school. I have continued to connect with many of my students on a personal level well after graduation. My ability to comprehend diverse backgrounds and individual needs has allowed me to bring valuable insights and resources to support academic success, provide career and college guidance, identify scholarship opportunities, and nurture social and emotional growth.
Through my years of working with local families, students, and organizations, I have seen firsthand the challenges our city faces, as well as the incredible resilience and potential within our community. Beyond my professional roles, I have been an active member and volunteer within various service organizations, deeply committed to making a positive impact in our community. I am passionate about creating positive change in Pomona and eager to work with all stakeholders to move Pomona forward.
Carolyn Cockrell, Board Member
City of La Verne Community Representative
Information is currently pending.
Sandra Grajeda, Esq., Board Member
City of Claremont Community Representative
Sandra Grajeda is honored to have been chosen to serve on the Governing Board for Tri-City Mental Health Authority for 2025. She is the community representative for Claremont.or at the Claremont Graduate University, where he teaches courses on Education and the Law.
Sandra first came to Claremont in 1966 to study at Pomona College. She earned her BA in Spanish Literature in 1970. While working at a non-profit at the Claremont Colleges, The Institute for Antiquity and Christianity, she was inspired to attend law school. She graduated with the first night school class in 1977 and received her JD from what was then called the University of La Verne School of Law.
She passed the bar exam the same year and began working as a workers’ compensation attorney in 1978. During her 34-year full-time practice as a workers’ compensation specialist, she worked for several workers’ compensation law firms, including Jerold L. Perry in Pomona and Kegel, Tobin and Truce in Montclair/Rancho Cucamonga, where she represented many public entities.
During her last 10 years of full-time practice, she was a deputy county counsel for the County of San Bernardino in the workers’ compensation department. During that time, she served for several years on the California State Board of Legal Specialization. She maintains her attorney license and does contract work for Robin B. Schwebs in Pomona and Alexander D. Napolin in Claremont.
Paula Lantz, Board Member
City of Pomona Community Representative
Information is currently pending.
OUR MISSION
Tri-City Mental Health was established in 1960 through a
Joint Powers Authority (JPA) Agreement between the cities of Claremont, La Verne, and Pomona, to deliver mental health services to the residents of the three cities. Through this collaborative effort, Tri-City has been the designated mental health authority for local residents, serving children, youth, adults and older adults alike.
Tri-City understands the needs of consumers and their families and acknowledge their strengths and ability to contribute to the development of their path to recovery. We are committed to providing the highest quality and culturally inclusive behavioral health care treatment, prevention and education to help individuals maintain and improve their mental health.
OUR VALUES
Since 1960, Tri-City Mental Health has been the mental health authority and primary provider of outpatient services for the residents of Pomona, La Verne and Claremont. Tri-City remains a steadfast community partner, supporting and sustaining an integrated system of care for individuals experiencing mental health conditions and their families. In the spirit of collaboration and accountability, Tri-CIty has developed a set of core values that reflect this committment and provides the guidance necessary to meet the needs of the individuals and communities we serve.
Person and Family Centered
Tri-City is dedicated to creating a safe and comprehensive approach to care, where individuals and their family members can access a full range ot mental health services available through multi-program options based on each person's preferences and goals for recovery.
Recovery Focused
By embracing the belief that recovery is possible, Tri-City staff encourages individuals to identify and build upoin their own strengths and abilities as they work to achieve their goals. By demonstrating a strong integrated approach to service, clients and family members are provided access to multiple levels of treatment and support through a collaborative system of care.
Culturally Responsive
By improving the accessibility of mental health programs for unserved and underserved communities and the diversity represented by quality staff, Tri-City's approach is instrumental in overcoming cultural and economic barriers to service by respecting the values and beliefs embedded in each individual we serve.
Quality Based
Through a commitment to excellence in hiring practices and workforce enrichment, Tri-City staff continues to provide the highest quality care that is evidence-based, research-focused, trauma-informed and client-driven. Tri-City staff are valued and supported in a quality work environment that focuses on the mental health needs of our clients and the professional capacity of our employees.
Community Guided
Through engagement and collaboration, Tri-City strives to strengthen relationships with people receiving services, their family members and local partners by evaluating and continuing to transform our integrated system of care. By systematically addressing stigma and community wellness, Tri-City is committed to providing educational opportunities and trainings in an effort to support this transformation.
Accountability Driven
Tri-City remains committed to the continuing and evolving needs of the community and the people we service by practicing financial stewardship and accountability for the funding and resources entrusted to us. Beginning with an internal commitment to excellence, Tri-City employees are offered a unique opportunity to serve with one of the leading agencies in community mental health.
Tri-City Mental Health is committed to preventing and mitigating the effects of mental illness and empowering individuals to live fulfilling, productive lives in the community. We provide a range of prevention and early intervention services aimed to support individuals in their path to recovery, increase interpersonal connections, and enhance the mental wellbeing of individuals, families and the community.
We believe in building the community’s capacity for mental health, recovery and wellbeing. Aligned with this vision, we offer a variety of free programs to support individuals, families and communities as a whole.
The road to wellness is built on a partnership with the people we serve. Tri-City Mental Health offers comprehensive mental health services to support each person’s goal for recovery. We believe that wellness and recovery are possible for everyone, and our services are individualized based on need. We are dedicated to helping people experiencing a mental illness find hope, determine their path to wellness, and find their way to an independent, productive life.
To request mental health services for you or your loved one, call or walk-in during regular business hours. For more information visit our Access to Care page or call (909) 623-6131.
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